Terms & Conditions

Last Updated: November 30, 2024

1. ACCEPTANCE OF TERMS

Welcome to Invovibe Tech Cayman Ltd ("Invovibe," "we," "us," or "our"). By accessing or using our website (invovibetech.com), mobile applications, or services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. SERVICES OFFERED

Invovibe provides comprehensive technology solutions including, but not limited to:

• Technology Consulting & Advisory Services
• Custom Software Development (Web, Mobile, Desktop)
• Cloud Solutions (AWS, Azure, Google Cloud)
• Cybersecurity Services
• IT Infrastructure & Support
• Data & Analytics Solutions
• Artificial Intelligence & Automation
• Digital Product Design (UI/UX)
• Mobile App Development (iOS, Android, Cross-platform)
• Managed IT Services
• Industry-Specific Solutions
• Training & Talent Development
• Startup Incubation & Acceleration

3. USER ACCOUNTS

3.1 Account Creation

You may need to create an account to access certain services. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information promptly
• Keep your password secure and confidential
• Notify us immediately of unauthorized account access
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

4. USE OF SERVICES

4.1 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for their intended purposes.

4.2 Prohibited Uses

You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Use automated systems (bots, scrapers) without permission
• Interfere with service operations or other users
• Engage in fraudulent activities
• Misrepresent your identity or affiliation
• Use services for illegal purposes

5. INTELLECTUAL PROPERTY

5.1 Our Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and designs, are owned by Invovibe or our licensors and protected by copyright, trademark, and other intellectual property laws.

5.2 Client Property

Custom work created specifically for clients may be subject to separate agreements. Upon full payment, clients receive the agreed-upon rights to deliverables as specified in project contracts.

6. PAYMENT TERMS

6.1 Pricing

Service prices are as quoted in proposals or on our website. We reserve the right to modify pricing with notice.

6.2 Payment Methods

We accept payments via:

• Credit/Debit Cards (processed through Stripe)
• Bank Transfer
• Other methods as agreed in writing

6.3 Payment Processing

Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the specified amounts. You represent that you have the right to use the payment method provided.

6.4 Invoicing and Payment Terms

• Invoices are due within 30 days unless otherwise specified
• Late payments may incur interest charges of 1.5% per month
• Services may be suspended for non-payment
• All prices are in USD unless stated otherwise

6.5 Refunds

Refund policies vary by service type:

• Consulting Services: Non-refundable once delivered
• Software Development: Refunds considered on a case-by-case basis before development begins
• Subscription Services: Pro-rated refunds may apply per subscription terms
• Custom Projects: Governed by individual project agreements

7. WARRANTIES AND DISCLAIMERS

7.1 Service Warranty

We strive to provide high-quality services but cannot guarantee uninterrupted or error-free operation. Services are provided "as is" and "as available."

7.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. LIMITATION OF LIABILITY

8.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM.

8.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party services or products
• Damages from unauthorized access to your systems

9. MOBILE APPLICATIONS

9.1 App Store Terms

If you access our services through mobile applications downloaded from app stores (Apple App Store, Google Play Store), you agree to comply with the applicable app store terms.

9.2 App Permissions

Our mobile apps may request device permissions necessary for functionality. You can manage permissions through device settings.

9.3 Updates

We may release app updates for bug fixes, improvements, or new features. Continued use after updates constitutes acceptance of modified versions.

10. DISPUTE RESOLUTION

10.1 Governing Law

These Terms are governed by the laws of the Cayman Islands, without regard to conflict of law provisions.

10.2 Negotiation

Parties agree to attempt to resolve disputes through good-faith negotiation before pursuing legal action.

10.3 Class Action Waiver

You agree to resolve disputes individually and waive participation in class actions or representative proceedings.

11. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. Continued use after modifications constitutes acceptance of revised Terms.

12. TERMINATION

12.1 By You

You may terminate your account or stop using services at any time. Termination does not relieve payment obligations for services already rendered.

12.2 By Us

We may terminate or suspend access immediately, without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment
• Harm to our business or other users
• Any reason at our discretion

13. CONTACT INFORMATION

For questions about these Terms, please contact:

14. ACKNOWLEDGMENT

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.